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Shipping & Returns

We offer free ground shipping within the U.S. Worldwide shipping is available for a small fee. Please note that our International shipping fees do not cover duties or import taxes/fees. 

We're confident that you will love your ARC™ scissors along with our incredible customer service and lifetime warranty, which is why we back your purchase with a 15-day satisfaction guarantee!

If you are not completely satisfied with your purchase then please contact our Customer Support Team via email or phone within 15 days after receipt of your scissors to initiate a refund or replacement.

Customer Support Contact Information

Phone: (203) 516-8303
Email: service@arcscissors.com

Please note that any product(s) being returned or exchanged must not be damaged or show signs of excessive wear or abuse.

Click here to view our complete return policy